Nice people... but definitely overpriced vs. other shops or even dealers. I will not be returning
Thanks for taking some of your valuable time to write a review, Ed. The reason my people are so nice is because we pay them more than the dealer, don't make them work 6-days a week, supply healthcare, pension, and generous paid personal time off, so we get the best; same with service techs. We also have a lifetime repair warranty, and a 3% rebate on today's work toward your next visit. Nobody else has that, not dealers, independents or franchises. We offer free loaners. The dealers do that usually, if you are a preferred customer; we treat all our clients the same, whether that have been a client for 5 minutes or 50 years (we have a few of the latter). And we will deliver a loaner to you, service your vehicle, and bring it back when finished. I decided in 1972 to offer the best quality service and charge a fair price for that product. To steal the Farmer's Insurance tagline; I've been doing this since 1963 and I've seen a thing or two, so I know a thing or two, one thing I know for sure - Apples to Apples, we are less than and better than 99% of the dealers.