CARS of America, Inc. has auto repair facilities in both Glenview and Evanston. Our auto mechanics are highly trained with years of experience to bring you the best in auto repair services and it shows in the many wonderful reviews we receive. We never take one for granted and do our best to ensure a positive customer service experience. See for yourself what others have to say about CARS of America, Inc. 

 

5

I took my car to do diagnostics and they did it and the service engine light that was on did not come anymore. So they mentioned they won't charge now but if it comes again I can bring it anytime.they also gave me a loaner vehicle during that time. I would recommend cars of America. Excellent customer service keeping you updated on the progress.

Thanks for the recommendation, Manoj. 😄👍🏻

- Glenview
5

i went in because i had low coolant. they quickly identified that I had a leak and it needed fixed asap. they completed the diagnostic work before i realized I had an extended warranty still on my car and therefore needed to take it to a dealership for the work instead. they refilled my coolant and didn't charge me the cost of the work they already did because they said "it wouldn't be fair" (even though it was 100% my fault for not knowing about my own warranty and they had every right to charge me). the staff is nothing but helpful and explained to me exactly what was wrong and provided me with the number for roadside assistance in case my car broke down before i could get it into the dealer (which ended up happening). i plan to continue to go here for all future car needs

Thanks for taking the time to write a review, Taylor. Our policy is to do the right thing whether anyone is watching or not. We look forward to your next visit.

- Glenview
5

The owner and management team at CARS of America really treated me like an old friend last week when I brought my 2008 Jeep in for a checkup and evaluation on my older vehicle. Safety and good value sense seemed to be on all their minds as although the news of a lot of work to be done as not what I wanted to hear my trust their input and genorosity with the loaner vehicle that I had made me a future customer

Thanks Jim. Our job is to help vehicle owners understand the implications of what they want to do vs what they should do. "The best thing" is not the same for everyone. Our job is to educate the owner to the extent necessary for them to make an informed decision.

- Glenview
5

The repairs on my car were completed and on time and I had no issues. Everyone at the Glenview location was courteous and professional.

Thanks Dan. We strive to make sure that is always the case.

- Glenview
5

Felt big difference in rude. However will continue to observe

Glad we could help; Thank you for taking time out of your busy day to write a review

- Glenview
5

Efficient, experienced, responsive, cooperative, professional, communicative and realistic. Better than any dealer I've worked with.

Thanks katherine. We know who each of our clients are, what they drive, what has been done, and what needs to be done to help you keep your vehicle safe, reliable, and affordable.

- Glenview
5

I've been a customer for years and I continue to return because CoA gives me every reason to return and no reason to try a competitor. it is not just the that the work is completed right the first time, it's how I'm treated by the service staff. Danae is terrific. She knows a ton about cars and understands how to speak to customers who are not "car savvy." She is terrific! I felt comfortable working with her and she gave me some very helpful advice regarding my Town and Country (on my past visit) that was not related to the service. Both Danae and her partner in the office Ken, have a way of talking to their customers that make the customer feel as though they are getting good, honest advice on the maintenance needed. Bob DuPre (owner) seems to always hire the right people for his shop which is why I keep returning.

Bruce, Thank you so so much for the kind words Bruce. It is an absolute pleasure working with you and I am happy to help. I am here for you no matter what questions or concerns my arise. Thanks again-Danae

- Glenview
5

great people and service

One well established Glenview merchant helping another well established Glenview merchant, right Jack? Thanks for the great review!

- Glenview
5

These guys are professional, friendly, Clean and knowledgeable.They offer quality and reliable services. I highly recommend them.

Thanks for taking the time to write a glowing review, Jerry. We will strive to always deliver a 5-star experience, along with a 3% rebate, Lifetime Repair Warranty, Free loaners, top-notch service techs and advisers.

- Glenview
5

Another fantastic and satisfactory visit. I just brought my daughter's car in for an oil change. It was completed in a very short period of time and when it was done, Ken did a super job of going over the check list with me of everything that was done. Like I said before, we will continue to bring our vehicles to Cars of America.

Betty, You are Super too! -Ken

- Glenview
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