5 Stars - Though ours is a relationship that is professional by definition, it's one I thoroughly enjoy. Not only is the service first class, but the warm friendly staff makes servicing my van a pleasure... and the coffee's always good and hot, too!
By Joe - 06/16/2011
5 Stars - Brian and his crew are top-notch, to-be-trusted individuals who deliver what they promise. They may find more than you brought in, but the condition and wear-and-tear on the car is what counts. A FREE loaner goes a long way to get you around when your car is under repair. CARS OF AMERICA is my first choice in car repair!
By Bob/ Deb - 06/09/2011
5 Stars - After 20 years, you've never let me down. You and your staff are knowledgeable, honest, considerate, and professional. Extraordinary car maintenance and repair service.
By Helen - 05/12/2011
5 Stars - I tell everyone about the EXCELLENT service I have received. I have been with CARS forever and will stay with CARS forever!
By Barb - 03/24/2011
5 Stars - Great service. I liked having a rental car because of time of service was not until afternoon. The car was ready sooner than I thought and they check everything expected.
By Donna - 03/03/2011
5 Stars - Always great service and wonderful smiling faces!
By Marvin - 02/19/2011
5 Stars - Always professional, helpful to those of us with limited car knowledge. You da best!
By Ellen - 02/10/2011
5 Stars - Great job. Installed a new battery for my 17-year-old son and then helped me out by telling me that our tires were under the legal limit of 3/32s in depth. Purchased 4 new all-season tires at a good price. Should help us out with these cold Chicago winters. I know that my family is in good hands with the Car of America team. Thank you for all you do! You're the Best Mike Felish Sr.
By Mike - 01/13/2011
5 Stars - For over 16 years, your team continues to deliver excellent service, which keeps me coming back and keeps me referring family and friends to C.A.R.S. Keep up the great work.
By John - 01/06/2011
5 Stars - Always prompt, efficient, thorough. Always.
By Kurt - 01/06/2011
5 Stars - Thanks for keeping my truck running reliably for 13 years. You and your service team are the BEST!
By Theresa - 01/03/2011
5 Stars - This is where I've been bringing my cars, for years, for repair. These guys are fair and great at what they do.
By Laurel - 12/11/2010
5 Stars - Always the best!!!!!! How many years have you been servicing our cars? I think at least 30 - never been disappointed with the work OR the people.
By Virginia - 12/09/2010
5 Stars - As always, the visit for the oil change and check up on our daughter's car was done efficiently and quickly. I trust the mechanics that work on all of our CARS and also am a great fan of the front office men, Brian, Ken and Dana. There could not be a better trio to greet and explain the repairs that are being done and that might be needed in the future. Glad to give a 5 rating to the whole organization. Bob, you have chosen your employees well. It is always a pleasure to bring our cars to CARS.
By David - 11/11/2010
5 Stars - My car's electrical system broke down. CARS of America sent a tow truck to take the car to their facility and had it up and running the next day.
By Richard - 12/02/2010
5 Stars - The staff is friendly, professional, and so very helpful. I am always satisfied with the service at CARS of America.
By Tonya - 10/24/2010
5 Stars - You guys are terrific. Dana, thank you for all your communication that day and making it so easy for me to bring my car in without interrupting my "normal" day. Thanks to all of you.
By Loretta - 09/23/2010
5 Stars - You guys are just the best. I feel like I have a lot of "big brothers" looking out for me and my car. Francie Stavish
By Jim and Francie - 10/14/2010
5 Stars - Very impressed with the whole experience and felt like I was in good hands! Thanks, Dana! ;)
By Renee - 09/28/2010
5 Stars - It's tough in this economy to cover the costs of some repairs, but you guys were able to help with a coupon. You didn't have to do that, but I really did appreciate it.
By Joyce - 09/06/2010
5 Stars - I am very grateful to you all for your excellent care of my car, and have been for about 40 years!!!!! Thanks
By Rochelle - 04/29/2010
5 Stars - After more than 16 years ... you're still providing excellent value and advice. Keep up the great work.
By John - 01/21/2010
5 Stars - It's always a pleasure to do business with CARS. It's as if we have a trusted family member in the business. Thanks.
By Bill & Carol - 12/25/2009
5 Stars - The service and attention to detail is always 110%. You have [by far] the best car care shop on the north shore!
By Harold - 08/20/2009
5 Stars - You guys are the best. Thanks for getting my car in the shop so quickly and for the use of the loaner which was a godsend!
By Wally - 07/16/2009
Extremely courteous, and willing to explain all repairs in detail and answer questions respectfully. Service has always been reliable.
By Betina - 01/12/2012
Very thorough explanations, good pricing, very pleasant people. The big bonus: I was ready to hear that my snow tires needed replacing (another shop had told me I was due), but your technicians spent extra time installing them (sounded like the edges got a little chewed up from so many years of on/off) and now I'm good for at least another winter. Times are tough this year, and I really appreciated the extra effort. I will absolutely buy my next set of tires at CARS. The gratis car wash was an unexpected treat. The crew over there did a great job, and treated my old car as nicely as all the other pricey SUVs that were there at the same time. Even with a huge tip, it was a great deal. So nice to leave a place of business feeling extra good about the experience.
By Maryann - 01/13/2012
Easy to talk to staff. They never make me feel like I don't know what is going on and they are always willing to work with me.
By Megan - 01/06/2012
In my decade of experience, I find that I trust the staff, even though I often cannot personally judge whether the services are necessary.
By Gary/Susan - 12/23/2011
In the many years I've come to C.A.R.S., I've always had professional service and a caring attitude.
By Kathy - 12/22/2011
You guys are the best. I thank you for your honesty, quality work and being available when I need my car fixed.
By Dick - 11/24/2011
It is so comfortable coming in. There is no hyperventilating on my part. CARS is the top of the heap; better than all the rest.
By Carmaline - 11/21/2011
Honest diagnosis is key to my confidence in patronizing any service dept...you are earning my trust with each visit.
By Renee - 10/25/2011
Truly a remarkable experience to enjoy going to get your vehicle services and to be greeted so warmly and truly treated like you were a friend of the family!
By Tammy - 10/18/2011
You get it right the first time, every time.
By Kurt - 10/11/2011
Brian always take great care of me and I know the repairs are done correctly. I also love the fact that there are good clean and dependable loaner cars.
By Andra - 12/18/2011
You guys are honest, upfront, and friendly. At so many other places I feel I'm being lied to or there's an attempt to upsell things I don't need - that's not the case with you - you seem to realize that honest service and being completely upfront with customers leads to repeat business and is better for everyone in the long-run!
By Clark - 12/14/2011